The Illustrated Primer

Category: Quality

To Make Errors is Human, to Handle Them is Divine

Its not enough to capture and display errors. Real quality of service goes beyond just acknowledging your application’s faults. My rule of thumb is that there is no such thing as an “informative error message”. A good error is one that has been eliminated through error-handling code and product design.

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It’s Good Enough for Me

I seized the opportunity to respond in kind with a rival French maxim. I quoted Voltaire: “Le mieux est l’ennemi du bien” (the best is the enemy of the good). My companion was startled and said he didn’t understand what I meant.

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Political Science 101

Not satisfied with this explanation, I proceeded to enumerate various doomsday accident scenarios. The principal’s otherwise cheerful demeanor suddenly darkened and after a quick and nervous glance at her watch she said that it was unfortunate that our meeting had to end so abruptly, but that she had to run to an important conference.

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Bells and Whistles

The car industry more than any other manufacturing sector embraced a strategy that focused entirely on building a product with the highest degree of obsolescence and greatest curb appeal. Traditional engineering principles like longevity, efficiency and environmental friendliness were sacrificed and replaced with a lot of chrome, fender size, overpowered V8 engines and pink leather.

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The Illustrated Primer